Who we are
Our website address is: http://fmbstherapysystems.co.uk.
We are FMBs Therapy Systems want to make sure all the personal information we have collected is safe and secure when we collect it through our website, on a phone call, uploaded to our website on your behalf with your permission, or at a show, on to our online administration system CMS.
This Policy sets out our commitment to you, in compliance with and beyond the General Data Protection Regulation (commonly known as GDPR) and explains how we collect, store and use your personal information. Our communications manager will cover the role of Data Protection Officer and has overall responsibility for data protection compliance in our organisation.
Collecting specific, relevant personal information is a necessary part of us being able to provide you with the rehabilitation option you express an interest in. All your details you will have provided voluntarily and will not be shared with any other parties. The information that we hold will only be used for the purpose with which it was shared.
Your personal information
We will use your personal information to administer any account you have with us, or send you information we think you might find useful, provided you have indicated you are happy to be contacted for these purposes.
Sharing personal information
Generally we will only share personal information where we need to disclose it in order to run our company i.e. to a third party courier company for example. Outside of that we do not disclose your personal information unless we are required to do so by law. We do not sell, trade or rent your personal information to others.
How long do we hold your personal information?
We will only hold your information for as long as is necessary or where you ask us to delete records. The duration for which we retain your personal information will differ depending on the type of information and the reason why it was collected. In some cases personal information may be retained on a long term basis. For example, personal information that we need to retain for legal purposes will normally be retained for at least six years in accordance with usual commercial practice and regulatory requirements.
You are entitled by law to ask us for a copy of your personal information at any time. You are also entitled to ask us to correct, delete or update your personal information, to send your personal information to you or another organisation and to object to automated decision making. Where you have given consent to use your personal information in a particular manner, you also have the right to withdraw this consent at any time.
To exercise any of your rights, or if you have any questions relating to your rights, please contact us by using the details set out in the contact section of our website. You can also unsubscribe from any direct marketing by clicking on the unsubscribe link in the marketing message we send to you.
If you are unhappy with the way we are using your personal information you can complain to the UK Information Commissioners Office or your local data protection regulator. However we are here to help and would encourage you to contact us to resolve any issues firstly.
We employ a variety of technical and organisational measures to keep your personal information safe and to prevent unauthorised access to, or use, or disclosure of it. We do take all appropriate steps to protect the security of your personal information. We take information and system security very seriously indeed.